Privacy Policy

Last updated August 2025

1. Introduction

Raising Fathers (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any applicable Victorian privacy legislation.

By using our website (www.raising-fathers.com), engaging with our services, or interacting with us, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Identity details – name, email address, phone number, postal address

  • Demographic details – age range, location (city/suburb)

  • Booking information – event registrations, program enrolments, 1:1 mentoring bookings

  • Payment details – processed securely via third-party providers (we do not store your credit card details)

  • Website usage data – IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)

  • Any other information you provide to us voluntarily (e.g., messages, feedback, testimonials)

3. How We Collect Your Information

We collect personal information in several ways, including when you:

  • Fill in a form on our website

  • Sign up for our newsletter or resources

  • Make a booking or purchase

  • Contact us via email, phone, or social media

  • Attend one of our events or programs

  • Interact with our website via cookies and analytics tools

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide you with our services, programs, and resources

  • Process payments and bookings

  • Communicate wh you, including sending updates, newsletters, and marketing materials (you can opt out at any time)

  • Improve our website, services, and user experience

  • Meet any legal or regulatory obligations

5. Disclosure of Your Information

We do not sell your personal information. We may disclose it:

  • To service providers who assist us in operating our business (e.g., payment processors, email marketing platforms, web hosting providers)

  • Where required by law or authorised by a regulatory authority

  • To protect our rights, property, or safety, and that of our clients and the public

All third-party service providers we engage are required to comply with privacy standards equivalent to the APPs.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your data may be stored electronically in Australia or via secure cloud services located overseas. Where data is stored overseas, we ensure those providers meet strict privacy and security standards.

7. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic.

You can adjust your browser settings to refuse cookies, but this may limit some functionality of our website.

8. Accessing and Correcting Your Information

You have the right to access and request corrections to the personal information we hold about you. To do so, please contact us at the details below.

We may require verification of your identity before providing access or making changes.

9. Marketing Communications

We may use your personal information to send you updates, offers, and news about Raising Fathers. You can opt out of these communications at any time by using the “unsubscribe” link or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “last updated” date.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us at:

Raising Fathers

Email: info@raising-fathers.com

Website: www.raising-fathers.com

Suburb/State: Elwood, Victoria, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.